Comcast will be raising prices for customers exceeding monthly data caps

Comcast announces they will be altering data plans to cap home internet use of 1.2TB in several northeastern states. The new plan will charge customers after hitting the monthly threshold to be charged $10 per 50GB for a maximum charge of $100.

These changes in Comcast services will affect northeastern US states for customers exceeding the monthly 1.2TB data cap that is already in effect for customers on non-unlimited plans in America. The new proposed cap plan will be in effect starting January and February for Xfinity customers without an unlimited plan.

Comcast will be extending a “credit” for customers without an unlimited plan for January and February for any excess data charges to ease customers into the new cap transition. By March customers without unlimited plans will have a cap of 1.2TB per month and will be charged $10 per additional 50GB of data with the maximum limit of $100.

Comcast reassures that customers who go over the cap limit will receive a “courtesy” credit per 12 months or once a year and customers will be notified when they approach the 1.2TB threshold. The following states will be affected including Connecticut, Delaware, Massachusetts, Maryland, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, Vermont, West Virginia, District of Columbia, and select regions in Ohio and North Carolina.

According to data studies, a majority of Comcast customers won’t get too close to reaching the data cap with median monthly data use of approximately 308GB. These results could be impacted and increased due to more people staying home due to the coronavirus (COVID-19) pandemic.

Comcast is working to help customers through this difficult time surrounding the COVID-19 pandemic and has joined a community of provided committed to th eKeep American Connected Pledge. The Federal Communications Commission (FCC) chairman Ajit Pai introduced the pledge in partnership with participating providers dedicated to not terminating service for small business or residential customers.

The providers participating in this pledge will also help customers keep their service by waiving any late fees for customers impacted by the economic effects of the pandemic and providing open access to public Wi-Fi hotspots. This pledge was continued until the end of June and Comcast will now impose the limits starting in 2021.

This is why anti-trust laws exist. #Comcast is an illegal monopoly.#BreakUpComcast https://t.co/KKAfzs6MTM

— Jennifer Slattery 🏳️‍🌈🍀🏴‍☠️ (@RiderOfKarma) November 24, 2020

Comcast is already facing harsh backlash on social media with some unsatisfied customers even though the cap hasn’t started yet. Only time will tell if this new program will benefit the company financially or harm the customers.