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Walmart Will Test In-Home Grocery Delivery Starting This Fall

Now You Won’t Have To Leave Home For Your Next Walmart Run Wal-Mart doesn’t have a reputation for tech-forwardness, but the retail giant is working to change that. Starting...

(Photo Credit: Walmart / TNS)

Now You Won’t Have To Leave Home For Your Next Walmart Run

Wal-Mart doesn’t have a reputation for tech-forwardness, but the retail giant is working to change that. Starting in the fall of 2019, Wal-Mart is launching a grocery delivery service in which customers get groceries delivered to their freezer or fridge–meaning fresh or frozen items won’t be left on the porch in a box.

Wal-Mart will test the service in three cities: Kansas City, Missouri; Pittsburgh, Pennsylvania; and Vero Beach, Florida. If it’s successful, the company plans to expand the service.

What if customers can’t be home for the delivery? Wal-Mart can deliver anyway. To soothe anxieties about strangers entering your home to deliver groceries, Wal-Mart says all delivery people are trained by Wal-Mart, have been employed by the company for at least a year, and will wear cameras so the customer can watch the delivery in real time.

Wal-Mart e-commerce CEO Marc Lore says delivery service employees will be trained to “enter customers’ homes with the same care and respect with which they would treat a friend’s or family’s home.”

There’s increasing consumer demand for services that gather and deliver groceries, such as Instacart–in which a grocery store employee does your shopping for you–and AmazonFresh. However, Wal-Mart’s new service goes a step further by having an employee stock your refrigerator for you, even taking special care to neatly organize your groceries.

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